1.1. "Agreement" — a written agreement between the Seller and the Buyer on the sale and purchase of the Goods, containing a list of goods, conditions of their transfer, cost, payment procedure, etc., as well as a specification.
1.2."General Terms" or "Offer" — These terms, which are an integral part of the Agreement, and also constitute a public offer by the Seller addressed to any individual or legal entity to conclude an Agreement with him on the outlined General Terms, as well as based on familiarization with the description of the goods presented on the Site.
1.3. "Acceptance" — the complete and unconditional agreement of the Buyer with the General Terms, occurring at the moment of signing the Agreement.
1.4. "Online Store" — the Seller's trading platform located on the Site, containing Goods with indicated prices and other information.
1.5. "Site" — a set of data available for viewing by Buyers on the Internet in the domain https://boca-room.com
1.6. "Seller" — Individual Entrepreneur Shaposhnikov Mikhail Alekseevich, or his franchisee, carrying out the sale of Goods to Buyers and indicated as the seller in the Agreement.
1.7. "Buyer" — an individual who has concluded an Agreement with the Seller in accordance with the Terms, using the purchased Goods exclusively for personal, family, household, and other needs not related to business activities (hereinafter "Consumer"), or a legal entity or individual entrepreneur acquiring the goods regardless of the purposes.
1.8. "Goods" — the object of sale and purchase (a thing), presented for sale in the Online Store and/or sold to the Buyer according to the terms of the Agreement.

The Seller undertakes to transfer the Goods into the ownership of the Buyer, and the Buyer undertakes to accept the Goods and pay its cost.

3.1. All material terms of the transaction for the sale and purchase of the Goods, as well as additional terms specifying the arrangements of the parties, the Seller and the Buyer coordinate by signing the Agreement and its specification.
3.2. To coordinate the terms of the Agreement with the Seller, the buyer has the right to:

• Place an order on the Site indicating the name and phone number;
• Contact the Seller using the contact details indicated on the Site;
• Discuss the terms of the Agreement in person in the Seller's showroom.

3.3. The Agreement is considered concluded from the moment of its signing.
3.4. Before concluding the Agreement, the Buyer, on the Seller's site or through other interaction with the Seller, has familiarized himself with information about the main consumer properties of the goods and the address (location) of the seller, about the place of manufacture of the goods, the full corporate name (name) of the Seller, about the price and terms of purchase of the goods, about its delivery, service life, shelf life, and warranty period, about the procedure for payment for the goods, as well as about the period during which the offer to conclude the agreement is valid. By concluding the Agreement, the Buyer confirms this.
3.5. The Seller reserves the right to adjust information about the price of the Goods and/or its availability until the moment of concluding the Agreement. In case of price adjustment and/or change in information about the availability of the Goods, the Seller informs the Buyer about this.
3.6. Before concluding the agreement, the Buyer has the right to familiarize himself with a sample of the Goods at the address of one of the Seller's showrooms indicated on the Site
3.7.Upon the Buyer's request, the Seller, before starting production of the Goods, sends samples of the materials from which the Goods will be made to the Buyer, so that the Buyer can familiarize himself with the color and texture of the material. Having familiarized himself with the samples of the material or the Goods, the Buyer has the right to refuse the Agreement before the start of production of the Goods.
3.8. The manufacture of Goods is carried out individually to order, in connection with which the Buyer does not have the right to refuse goods of proper quality after their manufacture by the Seller.

4.1. The cost of the Goods is indicated in the Agreement.
4.2. Payment for the Goods is made in the currency of the Russian Federation by depositing cash into the Seller's cash desk or transferring non-cash funds to the Seller's settlement account.
4.3. When paying by non-cash means, the Buyer's obligation to pay is considered fulfilled from the moment the corresponding funds are credited to the Seller's settlement account.
4.4. Payment for the Goods is made personally by the Buyer. Also, the Buyer has the right to assign the obligation to pay for the Goods to a third party, about which he notifies the Seller; the Seller, in turn, undertakes to accept performance of the obligation to pay for the Goods from the third party.

5.1. Transfer of Goods to the Buyer is possible by one of the following methods:

• By picking up (self-collection) of the Goods by the Buyer from the Seller's warehouse.
• By delivering the Goods to the Buyer. Picking up (self-collection) of the Goods can be carried out either by the Buyer himself or by an engaged carrier. The Seller, at the Buyer's request, has the right to provide an additional service for ordering transportation, however, payment for such transportation and responsibility for the actions of the carrier is placed on the Buyer.

5.2. The term for the transfer of goods is indicated in the Agreement. The term begins to run from the moment of 100% payment for the Goods unless otherwise provided by the Agreement.
5.3. In case of violation by the Buyer of the term for payment for the Goods, or if the Buyer makes changes to the characteristics of the Goods, the term for the transfer of the Goods is shifted by the number of days of the delay that has arisen or the period necessary for changing the Goods.
5.4. In case of the Buyer's failure to fulfill the obligation to pay for the Goods within a month from the agreed date of transfer of the Goods, the Seller has the right to sell the Goods to a third party, and refund the received amount to the Buyer minus its expenses for sale and storage.
5.5. In case of occurrence of circumstances provided for by this Agreement and giving the Seller the right to increase the term for the transfer of Goods, notify the Buyer of the occurrence of such circumstances.
5.6. If it is impossible for the Seller to fulfill its obligations due to the termination or suspension of production by the Seller's suppliers of the components chosen by the Customer (upholstery materials, supports, etc.), or for other reasons beyond the Seller's control, the latter has the right to suspend the manufacture of the Goods and notify the Buyer about this.
In this case, the Seller has the right to agree with the Buyer on amending the Agreement. In case of the Buyer's disagreement within 5 days with the amendments, the Seller has the right to terminate the Agreement, refunding the received amounts to the Buyer no later than 10 (ten) days from the date of termination.

6.1. The cost of delivery of the Goods is not included in the price of the Goods and is paid by the Buyer separately in accordance with the terms of the Agreement.
6.2. The cost of the Goods does not include expenses for additional packaging and other additional expenses that are related to the Buyer's requirements.
6.3. In case of the Buyer's refusal to accept the Goods of proper quality after its delivery, the Buyer in any case pays the cost of delivery, as well as expenses for returning the Goods to the Seller.
6.4. The following services are not included in the cost of works and are paid by the Customer additionally:

• for manual carrying of the Goods in the absence of the possibility of direct access to the entrance door of the apartment building or private house of the Buyer, as well as if it is necessary to carry the Goods through parking;
• for manual lifting of the Goods to the floor (by stairs) in the absence or malfunction of a freight elevator, impossibility of using a freight elevator due to the dimensions of the Goods exceeding the dimensions of the elevator.

6.5. In case of delivery of the Goods by the Buyer's carrier, the obligation to transfer the Goods is considered fulfilled from the moment the Goods are transferred to the carrier.
6.6. The transfer of the Goods to the Buyer may be carried out partially or in stages by agreement of the Parties, as well as in case of impossibility of simultaneous delivery of all Goods. In case of partial delivery, the Buyer accepts the Goods in the part that was delivered. The delivery term for the remaining Goods is agreed with the Buyer.

7.1. The Buyer is obliged to carry out self-collection of the Goods from the Seller's warehouse (showroom) within the terms indicated in the Agreement.
7.2. In case of the Buyer's failure to fulfill the obligation provided for self-collection of the Goods, the Seller has the right to collect from the Buyer a fee for storage of the Goods in the amount of 10,000 (ten thousand) rubles per month for each unit of goods.

8.1. Upon receipt of the Goods, the Buyer is obliged to check the external appearance of the Goods, its quality in terms of visible defects, compliance of the construction, dimensions, external appearance, upholstery, and finishing of the products with the sketch (drawing, sample) agreed upon when concluding this Agreement.
8.2. Any non-conformities with the terms of the Agreement, as well as visible defects must be reflected in the accompanying documents (acceptance-transfer certificate, Universal Transfer Document (UTD)). In the absence of marks in the accompanying documents, claims are not accepted by the Seller.
8.3. In case of detection of hidden defects, the Buyer must, no later than 15 days after receiving the goods, notify the Seller of these violations.
8.4. If defects arising due to the Contractor's fault are identified during the acceptance of the product, the Contractor is obliged to eliminate them within a reasonable time, but not more than 45 working days.
8.5. In the absence of a person authorized to accept the Goods, or in case of refusal of acceptance, the Goods are returned to the Seller's warehouse. Repeated delivery is carried out at the Buyer's expense.
8.6. Claims regarding quality and appearance are not accepted in case of purchase of discounted furniture (display sample; furniture with production inconsistencies) provided that the Buyer is aware of this fact. Such goods are purchased "as is".

9.1. If the Goods require installation, then the parties specify the obligation of the Seller to perform installation works in the Agreement.
9.2. The rules for performing installation works, requirements for the construction site are outlined in Appendix No. 2 to the Offer.
9.3. The term for performing installation works is indicated in the Agreement. The term for installation works begins to run from the moment the Seller receives a written notification from the Buyer about the readiness of the construction site for installation.
9.4. If after notification of the readiness of the construction site, the Executor establishes that installation is impossible, the visit is considered false and is paid separately in the amount of 5,000 rubles.
9.5. The Buyer accepts the performed installation works within 5 (five) working days after receiving the notification from the Executor about the readiness of the work results for handover. Acceptance is carried out in the presence of the Seller.
9.6. Acceptance of works is confirmed by signing the accompanying documents (acceptance-transfer certificate, UTD) for the Goods.
9.7. Defects in the performed works are reflected in the accompanying documents (acceptance-transfer certificate, UTD) for the Goods or the Parties draw up a joint Act on identified defects and terms for their elimination.
9.8. The Executor undertakes to ensure timely elimination at its own expense of defects and deficiencies identified during the acceptance of works. The term for elimination of defects and deficiencies must not exceed 10 (ten) working days from the moment of their identification.
9.9. After elimination of defects, the Parties conduct repeated acceptance in the manner provided by this section.
9.10. A warranty period is established for the results of works performed by the Executor - 12 (twelve) months from the moment of acceptance of works.
9.11. The Executor undertakes to eliminate, by its own efforts and at its own expense, all defects and deficiencies in the results of works, identified during the warranty period and not related to operation. The term for elimination of deficiencies is 10 (ten) working days from the moment of receiving the Customer's request.

10.1. In case of delay in the transfer of the Goods due to the Seller's fault, the Buyer has the right to demand payment of a penalty in the amount of 0.1% per day from the amount of the payment made for each day of delay. By agreement of the Parties, including using messengers (WhatsApp, Telegram, etc.), the term for the transfer of the Goods may be increased.
10.2. In case of delay in payment for the Goods by the Buyer, the latter pays the Seller a penalty in the amount of 0.1% of the debt amount for each day of delay.
10.3. In case of the Buyer's refusal to accept the Goods of proper quality, the Seller, in order to compensate for the expenses incurred by him in connection with the performance of the Agreement (transportation expenses, storage, etc.), has the right to withhold all amounts received under the Agreement in full.
10.4. A warranty period is established for the results of works performed by the Executor - 12 (twelve) months from the moment of signing the consignment note (Act of performed works).
10.5. The Executor undertakes to eliminate, by its own efforts and at its own expense, all defects and deficiencies in the results of works, identified during the warranty period. The term for elimination of deficiencies is 10 (ten) working days from the moment of receiving the Customer's request.

11.1. Disputes and disagreements that may arise from this Agreement are resolved by the Parties by exchanging claims, and if no agreement is reached - in court.
11.2. The term for pre-trial dispute settlement is 20 days, unless another term is established by law.
11.3. The contractual jurisdiction of disputes arising from this agreement is the Arbitration Court of the Sverdlovsk Region.
11.4. Jurisdiction of disputes with consumer-individuals is established in accordance with the law.

12.1. When operating the Goods according to the rules for using furniture (appendix No.1) depending on the type of Goods, the warranty period for the Goods is:

• 12 months from the day of acceptance of the Goods regarding mattresses;
• 18 months from the day of acceptance of the Goods regarding metal and case furniture;
• 60 months from the day of acceptance of the Goods regarding upholstered furniture.

12.2. During the warranty period, in case of detection of any deficiencies, the Buyer is obliged to call a representative of the Seller. Deficiencies of the Goods, identified during the warranty period and arising due to the Seller's fault, are eliminated by the latter, at its expense within a reasonable time, but not more than the term for the transfer of the Goods indicated in the Agreement.
12.3. The time for transportation of the Goods to the location of the Seller and back, if this is necessary to eliminate defects, is not included in the term for elimination of deficiencies.
12.4. Warranty service includes carrying out repair works and replacing defective parts of the product. The nature of the defect is determined by the Seller's expert.
12.5. Warranty service is not performed in case of:

• expiration of the warranty period,
• non-fulfillment of operating conditions,
• presence of mechanical damage on the product,
• exceeding permissible loads on the transformation mechanism,
• damage to or loss of the product due to force majeure circumstances,
• damage to the product as a result of intentional or erroneous actions of the consumer,
• presence of traces of third-party intervention in the product or repair of the product independently, or by organizations or individuals not authorized by the Contractor. In these cases, warranty service is performed at the Customer's expense.

13.1. Interaction of the parties, exchange of legally significant messages (agreement, letters, claims, acts, etc.) may be carried out by e-mail or through messengers according to the contact details indicated in the section "Details of the Parties" of the Agreement.
13.2. All claims regarding improper performance of the Agreement the Buyer has the right to send to the e-mail address info@boca-room.com
13.3. In case the Buyer has questions regarding the properties and characteristics of the Goods, other information about the Goods, before placing an Order he must contact the Seller for a consultation by phone or by other means indicated on the site.

14.1. The Buyer has the right to refuse the Agreement, reimbursing the Seller for the expenses incurred by him before receiving written notification of termination of the Agreement.
14.2. The Seller has the right to refuse the Agreement in case of non-payment for the Goods or delay in self-collection of the Goods for more than 1 month.
14.3. The Agreement is considered terminated from the moment the party receives notification of its termination. This notification must be sent both by registered mail and via electronic communication channels (messengers, e-mail).

15.1. When placing an order on the Seller's website, the Buyer agrees to provide the following data:

• name of the Buyer or his representative acting on behalf of the Buyer, whose authority is apparent from the circumstances;
• contact phone (mobile, landline), e-mail;
• passport data;
• residential address;

15.2. Consent to the processing of the personal data provided by the Buyer is valid until its withdrawal. The Buyer can withdraw consent to the processing of personal data by sending a written application by sending it to the address of the Seller's location.
15.3. For the purpose of proper performance by the Seller of the concluded Agreement, the Buyer gives specific and informed consent to the Seller for the processing of his personal data, which the Buyer provides to the Seller when concluding the Agreement, as well as for receiving mailings via messages (sms, in messengers, e-mail). The Buyer is aware and agrees that for the purpose of concluding and performing the Agreement, the Buyer's personal data with the Buyer's consent may be transferred by the Seller under confidentiality conditions to third parties (for example: services performing delivery of goods, communication operators). The Buyer independently bears responsibility for the content and reliability of the data provided when concluding the Agreement.
Appendices:

• Rules for using furniture and mattresses
• Features of installation and operation of frame partitions

1.1. It is recommended to carry out delivery of goods using the services of specialized organizations that have the necessary equipment, vehicles, and trained personnel for these purposes.
After shipment of the goods by the Company, responsibility for the safety of the product lies with the person carrying out the delivery (carrier organization, other specialized organization or the Client in case of self-delivery).
1.2. Information about the dimensions (sizes) of the goods is communicated to the Client when concluding the agreement, reflected in the agreement itself or its appendices. The Client is informed by the Company about the dimensions, sizes, and configuration of the goods, which excludes further liability of the Company due to the impossibility of placing the purchased product in a specific room due to low ceilings, narrow openings, small areas, as well as the impossibility of carrying it into the building (room), transporting it in an elevator, carrying it up stairs, etc.
1.3. Before delivering the product, the Client must:

• check the dimensions of the entrance openings;
• check the height of ceilings in the apartment, entrance, on stairwells and in the elevator;
• if there is an apartment foyer, check its dimensions;
• check the dimensions, as well as the load capacity of the elevator. In its absence - check the width of the stairwell.

1.4. The information indicated in clause 1.2, the Client communicates to the organization carrying out the delivery or the Company if delivery services are included in the agreement. The Client independently bears all risks of providing inaccurate information.

2.1. When receiving the product (at the Company's warehouse or at the delivery place), it is necessary to check the completeness, external quality characteristics (size, style, form, and others) for compliance with the data indicated in the agreement or its appendices.
2.2. It is recommended to carry out the check as follows:

• check the condition and integrity of the packaging;
• open the packaging and inspect the integrity of the product to ensure there are no scratches, chips, dents, significant differences in texture or shades of materials constituting a single surface, except in cases where this is provided for by the product's style;
• check the completeness of accompanying hardware;
• if there are visible defects (defects that could have been established during the ordinary method of acceptance), it is necessary to indicate them in the consignment note, as well as photograph and/or video record them;

Acceptance of goods without indicating such defects in the consignment note deprives the Client of the right to refer to them subsequently.
2.3. The presence of features in the elements of the product, due to the stylistic idea, as well as the characteristics of the source materials, their natural origin, including insignificant differences in texture and/or shades of upholstery material, solid wood, natural veneer, decorative wooden furniture elements, and other materials, are not considered defects (flaws) of the product.
2.4. According to GOST, the dimensions of upholstered furniture may differ by 10-20 mm from those declared in the specification and/or agreement, as the indicated products are items of manual assembly, devoid of automated processes.
2.5. Wrinkles of the material of soft elements of the product, if they are not provided for by the stylistic features of the product according to the specification, are not considered a defect if they appear after removing loads and disappear after smoothing the surface by hand.

3.1. If the agreement does not provide for the transfer of the product in assembled form, it is recommended to carry out assembly through the services of specialized organizations that have suitable equipment, tools, technologies, and qualified personnel for these purposes.
Responsibility for the quality of assembly lies with the organization or person carrying it out.
3.2. Self-repair, changes to the design features of the product during assembly, "improvement" of the product, are grounds for losing the right to warranty service.
3.3. Independent and/or unqualified performance of assembly may lead to the occurrence of defects in the product, as well as danger in its use.

4.1. Climatic characteristics and conditions of the room (light, temperature, humidity)
Furniture products are sensitive to light, humidity, dryness, heat, and cold, in connection with which it is recommended to avoid prolonged exposure to one or several of the above conditions.
Prolonged exposure to the indicated factors may lead to undesirable changes in the appearance of furniture, its strength, accelerated aging of the upholstery material, coating, warping and deformation of furniture elements.
--- Light

• Prolonged direct exposure of sunlight to furniture products and/or their individual open elements may cause a decrease in their chromatic characteristics compared to other areas that were less exposed to sunlight.
• At various times, a color difference of elements constituting the furniture may arise due to exposure to sunlight. The indicated difference is completely natural and therefore cannot be considered a sign of low quality of the furniture product.
• --- Temperature
• The recommended air temperature in the room when storing and/or operating furniture is from +10°C to +40°C.
• Drafts in the room, high heat values, low cold values, as well as sudden temperature changes (from heat to cold and vice versa) can seriously damage the furniture product or its parts.
• It is not allowed to expose furniture to hot, red-hot objects (irons, dishes with boiling water, etc.), as well as prolonged exposure to radiation causing heating (light from powerful lamps, incandescent lamps, unshielded microwave emitters, etc.).
• It is prohibited to place products on radiators and other heating devices, their elements.
• Also, furniture should not be placed closer than one meter from heating appliances and other heat sources, as this causes accelerated aging of the coating and deformation of furniture boards.
• --- Humidity
• The recommended relative humidity of the room where furniture is stored and operated should not exceed 55%.
• Prolonged operation (storage) of a furniture product in conditions of extreme humidity or dryness in the room for a prolonged period, as well as in conditions of their constant change, may affect the integrity of furniture products or their elements (drying out, shrinkage, delamination, cracking, etc.).
• In case of impossibility of operation under normal humidity conditions, it is recommended to ensure frequent ventilation, use dehumidifiers or humidifiers to normalize humidity.
• The surface of furniture should be dry, except in cases of professional cleaning of the product. Moisture-resistant materials should also be protected from water, despite their increased resistance to moisture. The surface of furniture parts should be protected from moisture to avoid swelling of frames, facades, peeling of edges on side surfaces. It is unacceptable for water and liquids that dissolve paintwork films (alcohol, acetone, gasoline, etc.), as well as those that change color or deteriorate the quality of fabric material, to get on varnished surfaces.

4.2. Operation

• Each furniture product is intended for a specific purpose and must be used in accordance with its functional purpose: for sitting and lying; for storage; for work; for dining; special purpose.
• The use of furniture not for its functional purpose is not allowed (for example, it is prohibited to jump on beds, sofas, stand on chairs with feet, etc.), as this may damage the furniture product and create a risk of accident. Only products or their elements specially designed for this can withstand the weight of a human body; all other elements or products (e.g., shelves, hangers, etc.) are specially designed for storing certain items and are not intended for load impact by body weight.
• When using furniture products, excessive force should not be applied to use transformation mechanisms, sliding mechanisms; their proper operation is ensured by adjusting hinges or lubricating guide rails with paraffin or similar non-aggressive means in their physical-chemical qualities.
• Furniture products should be protected from mechanical damage due to physical impact (impacts, sharp jolts, falling) to avoid damage to the product's structure.

4.3. Care

• Care for furniture should be carried out using exclusively high-quality cleaning agents specially designed for the purposes of caring for a specific type of furniture product, strictly in accordance with the instructions attached to them by the manufacturers about the method and scope of their application.
• Dust is removed with a clean, dry, and soft cloth (flannel, cloth, plush, calico, etc.). It is recommended to carry out cleaning as soon as possible after soiling, otherwise the risk of streaks, stains, and damage to furniture products and their parts increases.
• Dry cleaning using a vacuum cleaner equipped with a "soft brush" type attachment is permissible.
• Cleaning agents with abrasive or corrosive properties, as well as sponges with a metal fiber coating should not be used for cleaning.
• To eliminate stubborn stains, it is recommended to use the services of specialized organizations.

Upholstered Furniture for Sitting and Lying
5.1. The maximum permissible load on the furniture is no more than 120 kg.
5.2. The textile used for making furniture covers is prone to the formation of fabric pills (pilling) on the surface. The formation of pills is a process of natural wear of the fabric as a result of constant contact with other surfaces and materials.
The pilling of the fabric does not indicate low quality of the furniture product's materials, nor does it affect the term of functional use of the furniture.
5.3. Natural wear of furniture also includes stretching of covers, looseness of filling material, which are not indicators of low product quality.
5.4. Intensive mechanical impact (friction) on the product is not allowed.

6.1. Mattresses are stored in closed heated premises. The optimal storage temperature for mattresses should be from +10°C to +25°C and humidity not more than 80%. During storage, sharp temperature fluctuations leading to condensation should be excluded. Storage conditions should exclude the impact of moisture, bright sunlight, and aggressive environments on the products.
6.2. When installing a mattress in close proximity to heating and heating devices, their surfaces during operation must be protected from heating. The heating temperature of furniture elements should not exceed +40°C.
6.3. The sealed packaging of the mattress protects it from exposure to external factors (moisture, soiling), but retains the production smell of the new product (like any new item). After removing the packaging before operation, the product must be aired in a spacious room for at least 14 days to remove the production smell. To speed up this process, it is recommended to vacuum the mattress. During the daytime, it is recommended to free the mattress from bedding. After following all recommendations, the intensity of the smell will decrease; after 14 days it will become minimal. With regular use of the mattress, it is necessary to air and dry it. This procedure should be carried out at least once a month.
6.4. The mattress should not hang over the base; it is prohibited to use a mattress with an actual size of more than 1.5 cm in length or width than the internal seating place of the bed. For flexible bases with bent-glued slats, it is necessary to observe the permissible load per sleeping place; the load on the mattress should be applied in the places where the slats protrude upward. Operate the mattress in a dry, ventilated room. Do not place the mattress near fire-hazardous appliances and sources of open flame.
6.5. Use the mattress on a solid, level horizontal surface or a high-quality orthopedic base with elastic slats. It is prohibited to operate the mattress on a bed with a wire mesh, sofas, or other surfaces creating a hammock effect. The distance between slats in the main part of the base should be no more than 8 cm. For a mattress wider than 140 cm, it is recommended to use a base that is equipped with an additional middle leg.
6.6. When operating the mattress on an orthopedic base with elastic slats, the hardness of the mattress will change - the mattress will become slightly softer than declared due to the elasticity of the slats. The mattress taking the shape of the base on which it is operated is not a production defect.
6.7. Turn over the mattress once every 1-3 months - changing the position head - feet. This is necessary to restore the cushioning layers during operation.
6.8. To preserve the cleanliness of the mattress, reduce the risk of sagging, and prolong the elasticity of the mattress, it is recommended to use protective accessories - covers and mattress pads.
6.9. When operating the mattress, it is necessary to exclude water and other liquids from getting on the elements of the furniture products, including those in contact with the floor. Protect the mattress from liquids and chemicals. Dry cleaning with a vacuum cleaner is possible; water-soluble stains can be removed with a soft furniture cleaner or soap solution.
It is prohibited:
6.10. To jump on the mattress, including children, walk on the mattress, and subject it to sharp mechanical impacts.
6.11. To place hot objects on the surface of the mattress, and objects with sharp and cutting supports.
6.12. To subject the surface of the mattress to the impact of any chemically aggressive substances.

7.1. The purpose of Boca frame partitions is a decorative function, as well as the function of zoning space.
7.2. The frame of the partitions is made of reinforced aluminum alloy, with a decorative coating of a particularly resistant epoxy-polyester paint.
7.3. Operating temperature of partitions is +5...+40°C, with relative air humidity less than 80%, without conditions for condensation.
7.4. The temperature difference on opposite sides of the partition should not exceed 10°C.
7.5. In the operated premises, it is necessary to comply with the relevant sanitary-hygienic norms of SanPiN.
7.6. Avoid contamination of the frame and filling; possible contamination should be immediately removed using a soft cloth and a detergent based on natural soap.
7.7. The use of chemically active and abrasive detergents is not allowed.
7.8. Re-equipment of partitions and their components without written coordination with the Seller who carried out the design and/or installation of the partitions is not allowed;
7.9. It is prohibited to subject partitions to loads not caused by normal operating mode, as well as to use them not for their direct purpose.
7.10. During the operation of movable leaves (if available), it is necessary to visually monitor the operation of the installed door hardware; in case of the appearance of play, loss of smoothness of movement, uneven operation of mechanisms (closers, hinges, locks, etc.), increased gaps, jamming, leakage of technological fluids, extraneous sounds, or other signs of abnormal operation of mechanisms, immediately cease operation of the partitions until the malfunction is eliminated by a qualified specialist.

8.1. The Company's warranty is maintained subject to compliance with the listed conditions of transportation, storage, operation, and care for the goods. The warranty period is established by the agreement.
8.2. Warranty obligations do not apply to defects that did not arise due to the Company's fault or regarding defects of the goods about which the Client was notified before transfer (purchase of discounted goods due to non-conformity or a display sample, for example).
8.3. During the warranty period, the Seller, Contractor undertakes, within a reasonable time after the Client detects a defect, to eliminate it or replace the substandard goods with goods corresponding to the terms of the agreement.
8.4. If, during quality inspection of the goods, it is impossible to establish the causes of the defects, then the Company organizes and pays for an independent expert examination. If as a result of the examination it is established that its defects arose due to circumstances for which the Company is not responsible, the Client is obliged to reimburse the Company for the expenses of conducting the examination, as well as expenses related to its conduct for storage and transportation of the goods.

1. Installation of structures is carried out only in premises equipped with operational and functioning systems of central heating and supply-exhaust ventilation. The construction site must have sufficient lighting.
2. Structures are installed in a finished (ready) room with final finishing. If repair works are being carried out at the installation site of the structures, then in this case, upon completion of such works, an additional visit by a specialist is required for final measurement. The Customer is obliged to notify the Executor in advance about the completion of works and call a specialist for taking measurements.
3. If the installation site of the structure has level differences on each side of more than 5mm, the Executor manufactures structures according to the smallest height and width of the installation site, and the resulting gaps are eliminated by the Customer by its own efforts and at its own expense.
4. Gaps less than 5mm are filled by the Seller with sealant in the color of the structure.
5. The floor covering must be covered with protective material (rags or hardboard) to reduce the risk of damage during installation.
6. The possibility of fixing the structure to walls, floor, and ceiling (depending on the type of fastening) must be ensured. The corners of the room or its openings must be straight and provide the possibility of reliable fastening of structures.
7. There should be no communications at the installation site of the load-bearing structure that could be damaged during installation.
8. The Customer must ensure normal conditions for the work of the Executor's installers. The free working area must be at least 2 meters along the perimeter. The presence of persons other than the Executor's representatives in the working area is strictly prohibited.